- Street address
- 189 Pleasant Ridge Ct, Benson, North Carolina 27504
- Phone
- (919) 800-2023
- Hours
-
Monday 8 AM-5 PM Tuesday 8 AM-5 PM Wednesday 8 AM-5 PM Thursday 8 AM-5 PM Friday 8 AM-5 PM Saturday Closed Sunday Closed From Google, checked Oct 2026.
Imperial Plumbing Solutions
Google Reviews
Ratings as of October 2026. See this business on Google
These quotes come from Google Reviews and belong to their authors.
Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.
Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.
Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.
Imperial Plumbing Solutions and water heater work
Imperial Plumbing Solutions is best known for water heater jobs done by an owner who knows the trade. Reviewers most often point to the same things: Dylan Reid is knowledgeable, quick to respond and honest about the work. Several describe water heater replacements, tank projects and tankless maintenance.
One reviewer says he also fixed a venting problem during a heater swap. Others call his prices reasonable and his explanations clear. The business holds a 5.0 rating across 31 Google reviews.
The company says it is a second-generation, owner-operated plumbing firm based in Benson. It reports more than 14 years of hands-on experience. It names transparent upfront pricing and honest communication as its calling cards.
Pipe repairs and plumbing work around Benson
Beyond heaters, the company names pipe repairs and work on local plumbing systems. It says it takes residential and commercial jobs in Harnett, Wake and Johnston Counties and the wider Triangle. The median home in Benson was built in 1988, per the American Community Survey 2024.
Google classes the business as a plumber and also files it under categories such as gasfitter and kitchen remodeler. Those are Google's labels, not a service list from the company.
The company states its NC Plumbing License number as 33405.
One reviewer also had a smart water meter installed, a smaller job that reviewers rarely mention.
In the business's own words
Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.
From the business's Google listing, checked Oct 2026.